Driftwood Solutions Ltd adhere to strict guidelines and will not share, sell, trade, give or advise the statistics that we collect on our website to any third party.
The online data that we collect on the website is used solely for purposes of our own web metrics and traffic analysis by Driftwood Solutions Ltd in order to monitor and improve services to visitors.
This policy may change from time to time so please re-read this policy periodically.
The information we collect
Driftwood Solutions Ltd collect information in a variety of ways.
The information we gather is to improve visitor experience.
When someone decides to sign up to a Driftwood Solutions Ltd website then we collect more specific information from them.
If you create an account for our online services, the information we store is on a secure database and used to identify you when you log on. Your details are kept securely and not shared or accessed by anyone else.
- UserID = A uniquely generated identifier that distinguishes you as the user and can get the information below from the database
- User_login = An email address or username to log into the website
- SALT|HASHED Password (this is your password which is stored as an encrypted version of your password), we use this to confirm you when you sign in next time
- user_nicename = a string generated from the First and Last Name
- Email = Your email, we use this to confirm you when you sign in next time and to contact you when you use our website as a service
- registration data
- user status = active or denied
- display name
- Country = Language Settings
- URL = Your Website
GDPR & The right to be forgotten
When you contact Driftwood Solutions Ltd using our website or via email, letter or telephone we will store your details in order to offer you our services and so that you may gain access to use our online service or website. You can at any time choose to no-longer use our services and via notification Driftwood Solutions Ltd will completely remove and delete your details, any private folders, store data and any reference to you in accordance with the GDPR laws May 2018. You can sign up, or contact us again again at any time you wish. You may also request a copy of the data that we may store for you.
The information we do not collect
Driftwood Solutions Ltd has a clear policy in-place not to store data, documents or the scanned electronic versions for more than longer than is necessary to fulfill a client request after which time that data is destoryed securely.
Driftwood Solutions Ltd take security and keeping your information very seriously.
Driftwood Solutions Ltd SALT and HASH and then encrypt any stored data. This encrypted algorithm is non-reversible.
When browsing we connect to the website database using a read only account only switching to a write-enabled account when information needs to be entered. After this task is completed the website switches back to read only.
All text data entered into the database is stripped of HTML and various illegal characters are removed in this process.
Field names in the database remain ambiguous.
A 20-minute time-out is set on any session and all information that was stored in that session is lost. However it remains the responsibility of the site visitor to log out, Driftwood Solutions Ltd accept no responsibility or liability for information acquired or changed from one user abusing another in such a manner.
Parties to whom we disclose your information
The data Driftwood Solutions Ltd collect from visitors will not be transmitted to a third party. Meaning, that Driftwood Solutions Ltd will not, and do not, mine your data for marketing purposes, nor disclose the details of your traffic to a third party.
Driftwood Solutions Ltd may disclose Customer Information in special cases where Driftwood Solutions Ltd have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our terms and conditions of use or may be causing injury or interference with our rights, property, our customers or anyone who could be harmed by such activities. Driftwood Solutions Ltd may also disclose Customer Information when we believe, in good faith, that the law requires it and for administrative and other purposes necessary to maintain services and improve our products and services.
The visitor remains responsible for providing accurate information. They can change this at any time. Driftwood Solutions Ltd will not amend any account details unless you give us express permission to do so.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies can be used by web servers to identity and track users as they navigate different pages on a website and identify users returning to a website.
Cookies may be either “persistent” cookies or “session” cookies.
A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date).
A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
About our cookies
We use both session cookies and persistent cookies on this website, however we prefer to use SESSIONS over COOKIES where possible as this information is stored on the server and is destroyed after 20 minutes of inactivity. We identify the persistent and session cookies that we may send you:
The purpose of each cookie is explained below:
|wordpress_[serialised number]||We will use this session cookie to store information about your current session, which is stored on the server and is used to identify other information, like user_id/name(when signed in).||End of session|
|wordpress_logged_in_[unique_serialised_user_id]||We will use this session cookie to store information about your current session, which is stored on the server and is used to identify other information, like user_id/name (when signed in).||End of session|
Cookies set by Third Party sites
Google Analytics Cookies
We use Google Analytics to understand how visitors interact with our website, such as how they found us, how long is spent viewing pages, and what time of day they visited us on. This allows us to improve the visitors’ experience on our websites and to track our marketing efforts.
The purpose of each cookie is explained below:
|_ga||This Google Analytics cookie is used to determine you as a unique visitor to our website and it is updated with each page view. It contains a unique ID that Google Analytics uses to help data validity.||2 years or when user clears cookies|
|_gid||This Google Analytics cookie is used to determine you as a unique visitor to our website and it is updated with each page view. It contains a unique ID that Google Analytics uses to help data validity.||24 hours|
|_gat||Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>.||1 minute|
|AMP_TOKEN||Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.||30 seconds to 1 year|
|_gac_<property-id>||Contains campaign related information for the user. If you have linked your Google Analytics and AdWords accounts, AdWords website conversion tags will read this cookie unless you opt-out.||90 days|
All these are Category 2 cookies.
Note: the expiration length of each cookie is from the time it was last updated on
For more information on the use of Google cookies visit www.google.com/policies/.
Temporary logged-in and database created cookies
These cookies are created when you sign up and are passed to our database to identify you next time you visit. Likewise, this information is stored on our secure database so and recreated the next time you visit and log on to the application(s) on our website.
They are used to associate your information with the correct records on our database. They also identify what level of access you have, ie normal user or administration.
User ID A unique number that is used to identify your records stored in our database 20 minutes from in-activity.
Cookies and personal information
Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.
Most browsers allow you to refuse to accept cookies. For example:
(a) In Internet Explorer (version 9) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;
(b) In Firefox (version 16) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unchecking “Accept cookies from sites” and
(c) In Chrome (version 23), you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.
Blocking all cookies will, however, have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on this website.
You can also delete cookies already stored on your computer. For example:
(a) In Internet Explorer (version 9), you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/kb/278835);
(b) In Firefox (version 16), you can delete cookies by clicking “Tools”, “Options”, “Privacy” and then “Show Cookies”, and then clicking “Remove All Cookies”; and
(c) In Chrome (version 23), you can delete all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Delete cookies and other site and plug-in data” before clicking “Clear browsing data”.
Again, doing this may have a negative impact on the usability of many websites.
This website uses the Google AdWords re-marketing service to advertise on third party websites (including Google) to previous visitors to our site.
It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry.
This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network.
You can set preferences for how Google advertises to you using the Google Ad Preferences page.
This website is owned and operated by Driftwood Solutions Ltd.
If you have any questions about our cookies or our security policy, please contact us:
Driftwood Solutions Ltd
93 Aldwick Road
Company Number 6280093.
Registered in England.